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I called Wednesday night around 9pm right before they closed and the girl on the phone was extremely pleasant and patient through my phone issues. I scheduled for Friday morning, considering I had been a week without a dryer, waiting two days didn't hurt. After reading great reviews on Google I was excited to have Austin in my home. He arrived on time and it didn't take him long to diagnose the issue and have it repaired within 30-40 minutes. The repair was more than I wanted to pay but cheaper than replacing the whole dryer and Austin offered me a $50 off coupon. I believe in paying for quality service that includes warranty and I was very satisfied with the service as a whole. Austin was informative, helpful, and even patient and kind with my toddler that wanted to chat the entire visit. I'll definitely call again if I need them.
Just hire them! They are absolutely worth it. Matt came twice this week to install and deal with my new washer and dryer issues. He was prompt, professional, solved the problem and most importantly, is an expert in his field. He knows what he is doing. Thank goodness for this team of repair professionals!! HIRE THEM!!
Our field tech was Matt. He was super nice and extremely professional and informative. My kids were running around every where and Matt just kept working and explaining things. I would use this company again because of him.
This place is great. Reasonable prices and quick service! Matt was great. He worked quickly and got our fridge repaired. It was a simple hose repair but we felt great knowing that a professional was taking care of it. He even gave us tips for the future. We will call them for any appliance need!
Wow! I'm very impressed with Southwest Appliance Repair. We had an issue with our washing machine and I was about ready to schedule an appointment online with another company when I stumbled upon some favorable online reviews of Southwest Appliance Repair and decided to give them a call. Not only was their service call less expensive, they offered me an appointment the next business day instead of me having to wait 4 days for the other company. I decided to give them a try and I'm so glad I did. I'm used to repair companies always running late, but not Southwest Appliance Repair... they were very prompt. Matt arrived and we quickly discussed the issue and he got right to work. Matt was very pleasant, was clearly very skilled and had the problem fixed in less than 30 minutes. I found the overall cost of the repair to be very reasonable. I highly recommend Southwest Appliance Repair.
Highly recommended!They repaired our double oven which had stopped working because the igniter had burned out. The service man (sorry did not get his name) was courteous, knew what the problem was and had it repaired in 45 minutes. This is the company I will call for all of our future appliance repairs.
You found them! Call them! You won’t be disappointed. Want to be treated fairly and honestly? Try this business. My garage fridge was noisy and not cooling. I call on a Tuesday evening, and Austin shows up within an hour. Listens to my fridge, asks if we had a power outage recently. Why yes we did. Immediately isolated the issue, and did not put me through replacing parts for profit. I honestly feel treated fairly. I was comfortable with Austin’s presence in my home. And when I called the nicest young lady helped me set up the appointment. I have an appliance repair company for any future needs. Hard to find a company who believes the customer’s needs come first. So glad I found them!
Service performed on my Samsung dryer was performed by Austin in a professional and timely manner. Austin is very knowledgeable and passed on some good tips for the maintenance of my dryer. Thank you Austin
Austin was great , very professional and went above and beyond when he had to empty the washer of water before he could even get to where he needed to look at it. He even cleaned up the little bit of water that spilled out. Knew exactly what he was doing and had it fixed and running in 30 mins. Price was great too and no extra charge for a Sunday!
I called about a knocking sound my front load washing machine was making, the friendly lady answering the phone was able to give me an appointment the next day. Austin, the technician, called prior to getting here as promised and arrive 40 minutes into the 2 hour window I was given. He was polite, professional and gave me not so great news that replacing is cheaper than the repair. They don't do sales so he didn't push any products on me but gave me some advice. I would recommend this company and use them again. The fee they charge is also less than other companies I contacted.
I called Southwest Appliance yesterday about my washer not draining the water during a loaded cycle and having the water leak from underneath. I asked for the soonest appointment and they were available that same-day in the evening. Come to find out we were loading to much clothes at a time and the tech gave us some tips to avoid from this happening again.I'm really pleased with their service and the fact I didn't need to buy another washer. I highly recommend them for fast quality service.
My tenants refrigerator was leaking which is a very big emergency for me since I need them to be comfortable. I called these guys at about 3pm on Saturday and they came out within the next couple of hours. Fast service, the tech was honest and very reasonable. I would definitely recommend them to anyone especially my property management friends since keeping tenants happy is a big part of our job.